PRODUCT ADVISORY - OPC History Link - PA 2013-09-27-01

PRODUCT ADVISORY - OPC History Link - PA 2013-09-27-01

PRODUCT ADVISORY PA 2013-09-27-01: PRODUCT RECALL

PAs are Proprietary to MatrikonOPC and MatrikonOPC Customers.

Product Advisories (PAs) describe a product issue that is of an immediate nature relating to loss of availability, loss of integrity, control, or view, or loss of confidentiality related to the identified MatrikonOPC product.

AFFECTED PRODUCT or SERVICE: OPC History Link

RELEASE/VERSION/REVISION: OPC History Link: 4.0.6.0

DATE ANNOUNCED: September 27, 2013

AFFECTED CUSTOMERS: Customers running version 4.0.6.0 of OPC History Link

ADVISORY OVERVIEW:

The MatrikonOPC History Link product has been discovered to have the following flaws.

  • All scheduled transactions will fail after the second consecutive run.

ADVISORY DETAILS:

REPRODUCEABILITY

This issue can be seen by setting up a sliding window transaction with a 1 minute time interval. After the first 2 successful transactions the product will fail to transfer data with an error that an invalid handle was passed.

 EXISTENCE OF ISSUE

These issues only exist in version 4.0.6.0. No versions prior and after exhibit this same behavior.

 CAUTION: Due to the wide variety of OPC History Link configurations and site-specific architecture & customization, it is the responsibility of each customer to assess the potential impact of this anomaly to their process & facilities.

ACTIONS/MITIGATIONS:

  1. OPC History Link, Version 4.0.6.0 has been RECALLED.
  2. The previous release of the product 4.0.5.0 does not have these issues. Please contact MatrikonOPC Support to download this fix and apply it to your system.

If you have any questions concerning this notice, please contact MatrikonOPC Customer Support.

MatrikonOPC

Topic Information
  • Topic #: 4164-2909
  • Date Created: 09/30/2013
  • Last Modified Since: 10/02/2014
  • Viewed: 396